The CRM for the part of NDIS work that never lived in a CRM.
Sahajilo replaces four tools and a clipboard. Participants, plans, service agreements, rostering, medication, helpdesk and compliance — one calm workspace per organisation, hosted in Australia.
From 5 to 50 staff. Sahajilo replaces your spreadsheet stack on day one without a migration project.
Houses, ratios, rosters of care, and overnight checks — first-class, not bolted on.
Sub-tenants per region or franchisee, with a parent reporting layer (Enterprise tier).
Eight modules, one quiet system.
Person-first records
NDIS numbers, plans, contacts, communication preferences, behaviours of concern, document history.
Read moreTemplates → signed
Templated service agreements, version history, e-acknowledgement, expiry alerts.
Goal-driven work
Plan budgets by line item, goals tracked over time, progress notes that link back to the goal.
Houses, ratios, shifts
Roster of care templates, ratio enforcement per house, wake-up checks, kilometre claims.
Read moreWebster-pack safe
Regimens, administration logs, missed-dose escalation, two-staff witness.
Read moreClosed-loop quality
Risk assessments, incident capture, NDIS Commission-aligned categorisation, follow-up tasks.
One inbox, many channels
Internal tickets, participant queries, SLAs, assignments — replacing that shared mailbox.
Audit-ready every day
Resource-level audit log, expiry alerts, evidence packs for NDIS Commission audits.
Read moreHow a week actually flows.
Coordinator triage
Sahajilo opens to a per-coordinator inbox: overnight wake-up checks, missed medications, and any agreements expiring in the next 30 days — pre-prioritised, not buried.
- →Wake-up checks summarised by house
- →Missed medication doses with auto-escalation
- →Service agreements expiring in 30 days
- →Tickets assigned overnight
Support worker on the floor
A mobile-first view designed for the work, not the office. Notes are short, voice-friendly, and link back to the participant's current goal — so progress is captured in the moment, not reconstructed at 9pm.
- →Quick notes linked to active goals
- →Medication administration with witness flow
- →Incident capture in under 60 seconds
- →Kilometre claim attached to the shift, not memory
Manager review
A read-only audit view per participant, per house, per staff member. Diff every change since last review. Export the evidence pack with one click.
- →Diffable audit log per resource
- →Goal progress over rolling 4-week window
- →Roster variance vs plan
- →Evidence pack export (PDF + CSV)
Less time on paperwork, more time with people.
Self-reported by three pilot providers in cohort 01 over their first six months on Sahajilo. Your mileage may vary — but we'd like to find out.
Become an early partner provider.
Three months free, white-glove migration, and a real human on the other end of every email.