Pay for the seat,
not the hype.
Per-user, monthly, in Australian dollars. No per-participant fee. No charge for participants, agreements or plans. Pilot organisations get three months free.
Starter
For solo practitioners and very small teams getting started.
- ✓Subdomain workspace
- ✓Roles & permissions
- ✓NDIS data model (participants, plans, agreements)
- ✓Helpdesk (basic)
- ✓Email support · 2 business day response
- ✓10 GB document storage
Professional
For growing NDIS providers running multiple programmes.
- ✓Everything in Starter
- ✓Custom domain + SSL
- ✓Rostering, SIL houses & ratios
- ✓Medication & risk modules
- ✓Audit trail per resource
- ✓Priority support · 8h SLA
- ✓100 GB document storage
- ✓Export to NDIA bulk-payment file
Enterprise
For multi-site, multi-region or franchised NDIS organisations.
- ✓Everything in Professional
- ✓SSO (SAML / OIDC)
- ✓Multiple sub-tenants & franchise networks
- ✓Dedicated onboarding lead
- ✓Custom data residency (within AU)
- ✓99.95% uptime SLA
- ✓Unlimited document storage
- ✓Quarterly business review
Prices in AUD, exclude GST. Minimum 5 seats on Professional. We do not bill per participant. Annual billing saves 17%.
Most things are already in the box.
We don't sell features by the slice. Here's the short list of what's included on each tier and what costs extra.
Issued + renewed automatically.
Pair with a migration lead from your kickoff.
Bring your IdP — Okta, Entra ID, Google Workspace, JumpCloud.
We can pin your data to a single AWS AZ within ap-southeast-2.
Generate the upload file in seconds, not hours.
A real human, looking at your usage, every quarter.
The whole table, no surprises.
| Capability | Starter | Professional | Enterprise |
|---|---|---|---|
| Workspace subdomain | ✓ | ✓ | ✓ |
| Custom domain + SSL | — | ✓ | ✓ |
| Roles & permissions | Basic | Full | Full + custom |
| Participants & plans | 100 | Unlimited | Unlimited |
| Service agreements | ✓ | ✓ + templates | ✓ + e-sign |
| Rostering & SIL | — | ✓ | ✓ |
| Medication & risk | — | ✓ | ✓ |
| Audit trail per resource | Read-only | ✓ + export | ✓ + immutable |
| NDIA bulk-payment file | — | ✓ | ✓ |
| SSO (SAML / OIDC) | — | — | ✓ |
| Sub-tenants / franchise | — | — | ✓ |
| Document storage | 10 GB | 100 GB | Unlimited |
| Support SLA | 2 BD | 8 hours | 1 hour · 24×5 |
| Uptime SLA | — | 99.5% | 99.95% |
Honest answers.
Is there a per-participant fee?
What counts as a user?
Can we trial Sahajilo?
Annual vs monthly?
What about GST?
What if we shrink?
Ready to see Sahajilo on your data?
Pilot organisations get a personal walkthrough, three months of Professional free, and white-glove migration from your current system.