Pricing

Pay for the seat,
not the hype.

Per-user, monthly, in Australian dollars. No per-participant fee. No charge for participants, agreements or plans. Pilot organisations get three months free.

Starter

For solo practitioners and very small teams getting started.

Free
for the first 10 users
  • Subdomain workspace
  • Roles & permissions
  • NDIS data model (participants, plans, agreements)
  • Helpdesk (basic)
  • Email support · 2 business day response
  • 10 GB document storage
Start free
Most chosen

Professional

For growing NDIS providers running multiple programmes.

A$12
/ user / month, billed annually
  • Everything in Starter
  • Custom domain + SSL
  • Rostering, SIL houses & ratios
  • Medication & risk modules
  • Audit trail per resource
  • Priority support · 8h SLA
  • 100 GB document storage
  • Export to NDIA bulk-payment file
Start the pilot

Enterprise

For multi-site, multi-region or franchised NDIS organisations.

Talk to us
from A$24 / user / month
  • Everything in Professional
  • SSO (SAML / OIDC)
  • Multiple sub-tenants & franchise networks
  • Dedicated onboarding lead
  • Custom data residency (within AU)
  • 99.95% uptime SLA
  • Unlimited document storage
  • Quarterly business review
Contact sales

Prices in AUD, exclude GST. Minimum 5 seats on Professional. We do not bill per participant. Annual billing saves 17%.

Add-ons & inclusions

Most things are already in the box.

We don't sell features by the slice. Here's the short list of what's included on each tier and what costs extra.

Custom domainIncluded on Professional+

Issued + renewed automatically.

White-glove migrationIncluded on Pilot & Enterprise

Pair with a migration lead from your kickoff.

SSO (SAML / OIDC)Enterprise only

Bring your IdP — Okta, Entra ID, Google Workspace, JumpCloud.

Custom data residencyEnterprise only

We can pin your data to a single AWS AZ within ap-southeast-2.

NDIA bulk-payment exportIncluded on Professional+

Generate the upload file in seconds, not hours.

Quarterly business reviewEnterprise only

A real human, looking at your usage, every quarter.

Feature comparison

The whole table, no surprises.

CapabilityStarterProfessionalEnterprise
Workspace subdomain
Custom domain + SSL
Roles & permissionsBasicFullFull + custom
Participants & plans100UnlimitedUnlimited
Service agreements✓ + templates✓ + e-sign
Rostering & SIL
Medication & risk
Audit trail per resourceRead-only✓ + export✓ + immutable
NDIA bulk-payment file
SSO (SAML / OIDC)
Sub-tenants / franchise
Document storage10 GB100 GBUnlimited
Support SLA2 BD8 hours1 hour · 24×5
Uptime SLA99.5%99.95%
Pricing FAQ

Honest answers.

Is there a per-participant fee?
No. We bill per active user (your staff). Participants, agreements, plans and medication regimens are unlimited on every paid tier.
What counts as a user?
Any human who logs in to your workspace in a given month. People you only invite for a one-time signature do not count.
Can we trial Sahajilo?
Pilot organisations get the first three months free of Professional. No card required, no migration commitment. Email hello@sahajilo.com.
Annual vs monthly?
Annual saves 17% on Professional. Enterprise is annual or multi-year. Starter is free.
What about GST?
Prices exclude GST. We add Australian GST on the invoice for Australian organisations.
What if we shrink?
Seat counts are reconciled monthly. You only pay for active users — not your peak.
Pilot programme

Ready to see Sahajilo on your data?

Pilot organisations get a personal walkthrough, three months of Professional free, and white-glove migration from your current system.